@misc{Dewicka_Aleksandra_The,
 author={Dewicka, Aleksandra and Trziszka, Michał and Ziomek, Joanna},
 howpublished={online},
 publisher={Wydawnictwo Uniwersytetu Marii Curie-Skłodowskiej},
 language={eng},
 type={artykuł},
 title={The CRM system and its role in raising the competitiveness of enterprises},
 keywords={competition, entrepreneurship, customer relations},
}